If you ask Frank what his number one priority is he will tell you in an assured straightforward way that it is all about serving customers and looking after employees. If you do that well he will tell you that business tends to grow.

Frank Rowan, founder of Mr. BusinessBuilder®, LLC an educational and consulting company, assists business owners in communicating the value of their products and services through clear and influential sales and marketing methods.

Frank’s experience in the fields of Sales, Marketing, and Customer Service provides a powerful opportunity to partner with individuals, small businesses, and large organizations who want to boost productivity, overall results, along with sales, marketing, and customer service effectiveness.

Throughout the past 35 years, Frank has personally consulted thousands of businesses on how to Reach and Respond to their Right Customer with the Right Message at the Right Time with the Right Sales and Service Approach.

Most recently, Frank has provided sales, marketing, customer service keynotes, seminars, and workshops throughout the United State, Canada, Europe, Australia, New Zealand, and South East Asia. His unique blend of hard facts, common sense, and humor helps to deliver a powerful statement on how to get the most out of your selling, marketing and customer service efforts. Frank’s audience walks away from each training experience with current, relevant BusinessBuilder® tips, tools, and techniques that support relationship needs based selling, influential marketing methods, and customer service practices that increase loyalty, repeat and referral business.

Given Frank's role, he has the opportunity to communicate sales, marketing, and customer service strategies to hundreds of businesses both nationally and internationally.  As a result of attending one of Frank’s educational sessions, you will learn how to sell value versus negotiating price; determine an effective media mix; create content and image rich ads that drive business transactions through your phone, website, or location; speak with confidence to employees, peers and customers; and provide remarkable customer service.

So many times business owners spend hard earned advertising dollars to influence potential customers to call then chase them away with poor and indifferent service—a very expensive and wasteful business proposition.

Frank concludes many of his seminars and client conversations with a few fundamental questions.  What happens after your advertising message is published?  What happens once you have influenced consumers to call you?  Have you given thought to how you are going to connect client needs to workable and profitable business solutions?  How are you going to win customers for a lifetime?

Frank works in the classroom, conference room, or in the boardroom. He also provides one-on-one consulting for individuals, small business owners, and sales, marketing, and customer service professionals.